Web Marketing Send Product Information View

The Send Product Information view displays a form that Web site visitors can complete to request that product information be sent to them. This view can be accessed from the Offers and Information pages or as an embedded URL link in an email offer or a Web offer.

The Available Products area lists products for which more information is available. Whether or not information is available for a product is determined by the catalog visibility. For more information, see Siebel Product Administration Guide.

When the Send Product Information or Request Call Back views are accessed using an offer’s embedded URL, the list of products is restricted to the products associated with the offer. The visitor can browse the list, selecting products of interest, and then move the items to the Selected Products list by clicking Add.

A visitor can request information about the one or more items in the Selected Products list by selecting the check boxes. To clear an item from the list, choose a Selected Product item, and then click Remove. After the Web site visitor chooses the products for which he or she wants more information, the visitor clicks Continue to move to the delivery form. In the delivery form, the Web site visitor can choose direct mail, email, fax, or phone as the delivery method, and then fill in the necessary information for the delivery method. When the visitor clicks Submit, the Confirmation view appears listing the products for which the visitor requested information and the delivery information. This information is stored as a response of the type Requested More Info.