Registering a New Password with the Siebel Gateway

The correct user name is the system administrator user for Siebel CRM, or SADMIN. It is not the Siebel database table owner, which is SIEBEL or dbo. The system administrator password for Siebel CRM in the Siebel database must match the password that is registered in the Siebel Gateway. If you modify the password for SADMIN in the Siebel database but not in the Siebel Gateway, then the you cannot log in to the Server Manager views. You must register a new password.

To register a new password with the Siebel Gateway

Verify that the Siebel Gateway Name Server service is running.
Navigate to the SIEBEL_ROOT\bin folder.
Open the command line for the Server Manager.
For more information, see Opening the Command Line Interface for Server Manager.
Enter the following command:
```
srvrmgr /g gateway_name /e enterprise_server_name /u username /p password
```
where:
- gateway_name is the host name of the computer that is running the Siebel Gateway
- enterprise_server_name is the name of the Siebel Enterprise Server
- username is the user name of the Siebel administrator
- password is the password of the Siebel administrator
Caution: Be careful if you modify the password. An incorrect entry can cause errors to occur throughout Siebel CRM.
When the Server Manager prompt reappears, enter a command like the following:
```
srvrmgr> change ent param Password=NewSADMINPassword
```
Enter exit.
For an alternative to using Server Manager, see Registering a New Password with the Siebel Gateway.
Stop and then restart the Siebel Server service.
If you have not modified the Siebel database password, then you can use the Server Manager views to modify the system administrator password.

Using Server Configurator Instead of Server Manager

You can use Server Configurator instead of Server Manager.

To use Server Configurator instead of Server Manager

Open the command line for Server Configurator.

Enter a command like the following:

srvrcfg /g gateway_name /e enterprise_server_name /m enterprise /w Password=NewSADMINPassword