Using the Synchronization Sessions View

The Synchronization Sessions view displays information about every user and the synchronization session for each user for a period of time. A systems administrator is the only person who can access this view.

To use the Synchronization Sessions view

1. Log in to the Siebel Server with administrator privileges.

   For more information, see Logging in to the Siebel Database as an Administrator.

2. Navigate to the Administration - Siebel Remote screen, and then the Synchronization Sessions view.

3. In the Synchronization Period form, choose the time frame for the period of time you must investigate.

4. In the Mobile Users list, choose the remote client that you must examine.

5. In the Synchronization Sessions list, run a query by entering values in the fields.

6. Examine details that Siebel Remote displays the Synchronization Sessions list.

   For more information, see the table in Fields in the Synchronization Sessions List.