Viewing the Remote Status View

The Remote Status view displays information about database updates that the Merger Friendly Notification system preference determines. This view includes the following applets:

  • Session Summary. Displays synchronizations that occurred since Siebel Remote initialized the last local database.

  • Session Actions. Displays information of the major actions of the synchronization session. There are typically five major actions.

  • Session Actions Details. Displays details depending on the activities of the synchronization session.

Siebel Remote archives synchronization details on the local database. It does not store them on the server database:

  • On the local computer, Siebel Remote displays details of the previous synchronization in the Remote Status view of the User Preferences screen.

  • On the Siebel Server, Siebel Remote stores details only for the latest synchronization. It displays these details in views in the Administration - Siebel Remote screen.

For more details about system preferences that affect the way Siebel Remote manages database modifications, see Process of Configuring System Preferences for the Siebel Server.

To view the remote status view

  1. In the remote client, navigate to the User Preferences screen, and then the Remote Status view.

  2. Examine fields in the report, using descriptions from the following table.

    Applet Field Description

    Session Summary

    Session Date

    Timestamp of the beginning of the synchronization.

    Session Status

    Result of the synchronization.

    Session Result Summary

    Key summary information of the synchronization.

    Session Actions

    Item Name

    Name of major action.

    Results Summary

    Summary result of the action.

    Session Actions Details

    Item Type

    Type of object, such as Account or Opportunity.

    Item Name

    The name of the field.

    Action

    The kind of conflict or action.

    Updated By

    Self-explanatory.

    Date Updated

    Self-explanatory.

    Item Details

    Detailed information that describes the work that Siebel Remote completed.