Special Handling When Siebel Owner Is Not Enabled to Use SSSE

If a Siebel user who does not have SSSE synchronization enabled creates a Siebel calendar item that includes SSSE-enabled participants, then the following facts are true:

• The Siebel calendar item is synchronized with Microsoft Exchange for all Siebel employee participants who have synchronization enabled. If the owner modifies the item in Siebel Business Applications, then the changes are synchronized for these same participants.

• The Siebel calendar item is not synchronized with Microsoft Exchange for nonemployee contacts, because synchronization cannot be enabled for contacts.

• Provided that email addresses are correctly configured, the Owner for the Siebel calendar item is synchronized to be the Exchange Organizer for the sync-enabled participants’ Exchange calendar items, even if the Siebel Owner does not have synchronization enabled.

• If any sync-enabled attendee modifies the calendar item in Microsoft Exchange (for example, to change the Start Date or Subject), then the change is synchronized with Siebel Business Applications, where it is visible to all Siebel participants, including the item Owner.