Configuring Intelligent Advisor Interview Service URL in Siebel CRM

To configure Intelligent Advisor with Siebel Public Sector Self Service, you must configure an Intelligent Advisor Interview Service URL.

To configure an Intelligent Advisor Interview Service URL

• To create a symbolic URL, complete the following steps:

  1. In Siebel Public Sector, navigate to the Administration - Integration screen, then the WI Symbolic URL List view.

  2. Select Symbolic URL Administration in the visibility filter.

  3. Create a new record, and complete the Name and URL fields as follows:

     • Name. Symbolic URL name, for example, Intelligent Advisor Interview Service Host URL.

     • URL. The Intelligent Advisor Web Service URL, for example, http://<hostname>/<domain name>/determinations-server/interview/soap/12.2/