Setting the ClientBusinessService Application-Level User Property

If you want to integrate Intelligent Advisor with Siebel Public Sector Self Service, you must first set up the ClientBusinessService application-level user property for new applications. This allows the Intelligent Advisor Interview Screen on the Siebel Open UI client to invoke the Siebel Business Service to post the interview data.

To set the ClientBusinessService application-level user property

• Add the following ClientBusinessService application-level user property to the Application object in the repository:

  • User Property Name. Enter ClientBusinessService.

  • Value. Enter the name of the business service.

Note: For the Siebel Citizen Service Portal application, the ClientBusinessService business service is already set to OPA Interview Framework Service.