Hook Points That Book an Appointment

Hook Point Name Placement of Hook Point How You Can Use the Hook Point

BookAppointment_Hook1

In the integration flow to book an appointment as soon as the input from Siebel CRM reaches Oracle Fusion Middleware. For more information, see Step 1 in Explanation of Callouts.

Manipulate the input from Siebel CRM as soon as it reaches Oracle Fusion Middleware.

BookAppointment_Hook2

In the integration flow to book an appointment before this integration calls the CHS_SLOT method. For more information, see Step 5 in Explanation of Callouts.

Manipulate the input to the CHS_SLOT method.

BookAppointment_Hook3

In the integration flow to book an appointment before this integration sends the output from the CHS_SLOT method to Siebel CRM. For more information, see Step 7 in Explanation of Callouts.

Manipulate the output from the CHS_SLOT method.

ConfirmAppointment_Hook1

In the integration flow to confirm an appointment as soon as the input from Siebel CRM reaches Oracle Fusion Middleware. For more information, see Step 1 in Explanation of Callouts.

Manipulate the input from Siebel CRM as soon as it reaches Oracle Fusion Middleware.

ConfirmAppointment_Hook2

In the integration flow to confirm an appointment before this integration calls the ASSIGN_JOB_COND method. For more information, see Step 5 in Explanation of Callouts.

Manipulate the input to the ASSIGN_JOB_COND method.

ConfirmAppointment_Hook3

In the integration flow to book an appointment before this integration sends the output from the ASSIGN_JOB_COND method to Siebel CRM. For more information, see Step 7 in Explanation of Callouts.

Manipulate the output from the CHS_SLOT method.

UpsertActivity_Hook1

In the integration flow to update and insert an appointment as soon as the input from Siebel CRM reaches Oracle Fusion Middleware. For more information, see Step 1 in Explanation of Callouts.

Manipulate the input from Siebel CRM as soon as it reaches Oracle Fusion Middleware.

UpsertActivity_Hook2

In the integration flow to update and insert an appointment before this integration calls the UPDATE_STOP method. For more information, see Step 5 in Explanation of Callouts.

Manipulate the input to the UPDATE_STOP method.

UpsertActivity_Hook3

In the integration flow to book an appointment before this integration sends the output from the UPDATE_STOP method to Siebel CRM. For more information, see Step 7 in Explanation of Callouts.

Manipulate the output from the UPDATE_STOP method.

For more information about each flow that this table describes, see Integration Flows That Book an Appointment.