Integration Flow That Books or Reschedules an Appointment

The following illustrates the integration flow to book an appointment. The flow to reschedule an appointment is same as the flow to book an appointment. The is a synchronous request and reply flow. It uses Simple Object Access Protocol (SOAP) over Hypertext Transfer Protocol (HTTP) for all interactions with Siebel CRM and Oracle Real-Time Scheduler. For more information, see Mapping Definitions That Book, Confirm, Insert, or Reschedule an Appointment.