About Configuring Siebel Server and Component Logging

Configuring Siebel Server and component logging captures the internal activity and behavior of Siebel CRM during operation. Siebel Server and component logging use event logging to collect data and write the information to a text log file. You can configure event logging to use system alerts, or you can use event logging with third-party system management applications to notify administrators of any significant or adverse conditions. For information about configuring server components to use system alerts, see Siebel System Administration Guide. You can monitor and manage most Siebel CRM products and functional areas with event logging.

The information collected by event logging can range from error messages to detailed diagnostic logs. Some of the application conditions and operations that result in data written to the log file include:

• Catastrophic or error conditions

• Change of status of a Siebel Server or server component

• Start or finish of a Siebel process or workflow

• Specific point in a Siebel process or workflow

• When measurable threshold values are reached or exceeded

• When operational conditions are met