Dashboard Template

The Applet Dashboard template uses the AppletDashboard web template. It defines a lightweight version of the dashboard applet that displays the customer context in a call center application. It supports three rows. Each of these rows can include up to four columns. It displays labels at start of fields. You can use ID 211 to map a button that closes the dashboard.

The following image includes an example of this template.

Example of the AppletDashboard Template. In this image of an example dashboard applet, there are labels and fields in two rows with four columns. A button labeled Update appears in the far corner of the dashboard.

This template uses the following structure:

AppletDashboard

The following table lists the items that Siebel CRM can map for this template. For more information, see About Mapping IDs to Placeholders.

ID Placeholder

211

Hide

1200

Label

1201

Label

1202

Label

1300

Field

1301

Field

1302

Field

1700

Label

1701

Label

1702

Label

1800

Field

1801

Field

1802

Field

2200

Label

2201

Label

2202

Label

2300

Field

2301

Field

2302

Field

2700

Label

2701

Label

2702

Label

2800

Field

2801

Field

2802

Field

2901

Button

2902

Button