Recipient Preferred Medium Field

The Recipient Preferred Medium Field user property identifies the communications channel that the recipient prefers for email or fax. It specifies the name of the business component field that contains the name of this channel.

If Siebel CRM uses the Only Send Preference setting for a communication request, and if the template channel type:

• Corresponds to the value that exists in the field that this user property specifies, then it sends a communications template to the recipient.

• Does not correspond to the value that exists in the field that this user property specifies, or if this user property does not exist, and if the business component includes the Preferred Communications field, then it gets the preference from this Preferred Communications field.