About Oracle Case Hub

Oracle Case Hub is a bundle of Oracle Customer Hub (UCM) products which focus primarily on case management, such as, taxpayers, claimants, and so on.

Along with the mastering citizen, claimant, taxpayer data, and so on, Oracle Case Hub also supports the mastering of cases (insurance, justice and safety, revenue and tax, social services, transportation, and so on). It also supports the related activities with the optional details that depend upon the nature of cases like the following:

  • Vehicle data, public-health related data, for example, disease, outbreaks, medication

  • Justice and safety related data, for example, suspect, incident, arrest, evidence, leads, and so on