Event Mode

Any system configured for real-time mode or batch mode can also subscribe to event mode if that system requires the message to be published when an event occurs. Events refer to Oracle Customer Hub (UCM) operations, such as Merge or Unmerge, or Link and Update, or Create New, and so on. These events are preconfigured by default, but are not published. However, Oracle Customer Hub (UCM) can be customized to prepare the outbound message (resulting from such operations) by using Oracle Customer Hub (UCM) Publish/Subscribe Service-EventPublishMethod.

Note: You must customize the UCM application before you can publish Unmerge events. This is not part of standard UCM functionality and is not within the scope of Oracle Support Services. You must contact Oracle Consulting Services for help in implementing this customization.