Example of Using Survivorship Rules

This topic gives one example of how to access and use Oracle Customer Hub (UCM). You might use the process differently, depending on your business requirements.

Two records with similar data are entered. The first record is entered with the First Name, Last Name and birth date. The other record is entered with the First Name, Last Name, Birth Date and SSN number. Based on the rule in the external rules engine, the surviving record will display with the completeness of the record.