Supported Child Objects for Merge and Unmerge

You can perform merge and unmerge operations on child objects of the Account and Contact objects. As merge and unmerge operations are carried out on the Account or Contact objects, there are child objects for each object whose respective children records are re-parented accordingly. During a merge operation all the records associated to a merged child object are re-parented to the surviving record. During an unmerge operation a child object's records are considered for being re-parented back to the record that is being unmerged. You can view a list of supported child objects considered during an unmerge operation on the Account and Contact object by viewing the respective user properties of the UCM Merge Service.

The UCM Merge Service uses the Contact_Merge_Support_Child0, and Account_Merge_Support_Child0 user properties to determine which child object values will be considered for merge and unmerge operations for the Contact object and Account object respectively. From Siebel CRM 14.0, the Contact_Merge_Support_Child0 has a newly supported value, SM Contact Social Profile, which stores information about a user’s social media profile. The values for these user properties are show in the following table.

Name	Value
Contact_Merge_Support_ Child0	Personal Address;FINCORP Account;FIN Contact Phone;UCM Contact Source Data and History;CIF Contact Reference;Alternate Phone;UCM HE Constituent Address;UCM HE Constituent Name;Communication Address;SM Contact Social Profile;
Account_Merge_Support_ Child0	Contact;CUT Address;FINCORP Loan Account;FINCORP Deposit Account;FIN Business Phone;UCM Account Source Data and History;CIF Account Reference