Modifying the Status of a Warranty Product

Various business processes might call for a warranty product to be halted temporarily or permanently. Siebel Automotive allows administrators to manually change the status of a warranty product to activate or suspend a warranty product.

This task is a step in Roadmap for Creating a Warranty Product.

The Status field of the warranty product allows administrators to control its state. The following list describes the list of values for the Status field:

• Active. The warranty product is active.

• Approved.The warranty product has been approved but is not active.

• Draft. The warranty product is being drafted but is not ready for approval.

• Pending. The warranty product is pending approval.

• Suspended. The warranty product has been suspended.

To activate a warranty product

1. Navigate to the Administration - Service screen, then the Warranties view.

2. Drill down on a warranty product.

3. Click the More Info view tab.

4. Select Active form the Status field drop-down list.

To suspend a warranty product

1. Navigate to the Administration - Service screen, then the Warranties view.

2. Drill down on a warranty product.

3. Click the More Info view tab.

4. Select Suspend form the Status field drop-down list.