Process of Using Automotive for Dealer Management

Siebel Automotive gives end users the option of structuring customer information by focusing on dealers rather than contacts. After the administrator has created a record for the dealer, end users can add information on activities, contacts, opportunities, and agreements associated with the dealer.

To manage dealer information, end users perform the following tasks:

1. Establishing Categories

2. Defining Dealer Profiles

3. Tracking Dealer Sales and Service Information