Scenarios for Working with Automotive Preventive Maintenance

The preventive maintenance engine can automatically generate service requests and activities based on triggers set up for mileage, time intervals, or threshold events.

This topic provides scenarios for business-to-consumer preventive maintenance. The order in which the procedures are performed may vary based on the business practices of the end user’s company.

There are two types of preventive maintenance plans that can be used to generate preventive maintenance actions:

• Periodic Maintenance Scenario

• Triggered Maintenance Scenario