About the Service Workflow Process

A service Workflow Process is a type of Workflow Process that runs a set of operations to complete a work unit from beginning to end. A service Workflow Process includes no special behavior. Siebel CRM can call it as a sub process from another service Workflow Process, an interactive Workflow Process, or a long-running Workflow Process, but not from a 7.0 Workflow Process. A service Workflow Process includes the following limitations:

• It cannot wait for a runtime event or pause for time.

• It cannot include a user interact step or a wait step. The Process Designer does not allow you to add a user interact step or a wait step to a service Workflow Process.

For an example service Workflow Process, see Defining a Workflow Process That Creates an Activity for a Sales Representative.