Adding a Branch Connector

A branch connector (also known as a connector) is a type of connector in a Workflow Process that can include a decision condition. You define conditional logic on a connector that emanates out of the step, and not on the step itself. A branch connector typically emanates from a start step, decision step, wait step, or user interact step.

To add a branch connector

1. In the Process Designer, add a branch connector as follows:

   • (Siebel Tools) Select Connector from the palette, then drag and drop it on the canvas. Select the connector on the canvas and attach it (or one end of it) to a step, then move the other end of the connector to connect to the next step in the flow.

   • (Web Tools) Use the mouse to draw a connector line from the connector node on one step to the connector node on another step.

   For more information, see Diagramming a Workflow Process.

2. Select the connector you added in the previous step and in the Properties pane:

   1. Enter or modify the connector name.

      The connector name must be unique in the Workflow Process. If it is not unique, then you cannot save the Workflow Process.

   2. Set the Type property.

      In most situations, this value is Condition (if defining a decision condition on the connector) or Default (if using this connector as an exit route). You can set other values as required. For more information, see the topic about the Connector object type in Siebel Object Types Reference.

      If you define multiple branches on a step, then see Adding Multiple Branches to a Single Workflow Process Step for caution information.

   3. Enter comments.

3. If required, define a decision condition for the connector.

   If you want the connector to incorporate conditional logic, then double-click the connector to open the Compose Condition Criteria dialog box. For more information, see Creating a Decision Condition on a Branch Connector.