Adding a Decision Point

A decision step is a type of Workflow Process step that evaluates one or more decision conditions to determine the next step that the Workflow Process runs. For example, assume a Workflow Policy starts the Workflow Process, and that multiple violations of a Workflow Policy condition occur during the action interval of the Workflow Monitor Agent. When this Workflow Process runs, the decision step determines the branch to pursue according to the current value of the business component field.

To add a decision step

1. Select the Decision step from the Palettes pane, then drag and drop it on the canvas.

2. In the Properties pane:

   • In the Name property field, enter a name for the decision step. When you navigate out of the property pane, the step name will be updated on the canvas. For more information, see Naming a Workflow Process Step or a Process Property.

   • (Optional) In the Description property field, enter a value that describes the purpose of the decision step.

   • Define other properties for the decision step, as necessary.

   For more information, see the topic about the Workflow Process Step object type in Siebel Object Types Reference.

3. (Optuonal) Define a decision condition on a connector emanating from the decision step.

   For more information, see Creating a Decision Condition on a Branch Connector.