Comparison of a Synthetic Event to a User Event

A synthetic event differs from a user event as follows:

  • A user event is internal to Siebel. Siebel CRM uses it only to resume a Workflow Process from the Workflow Process Manager server component. It uses a user event only in a long running Workflow Process.

  • A synthetic event is a runtime event that Siebel CRM uses to resume a Workflow Process from the Application Object Manager where it creates the synthetic events. Siebel CRM can use a synthetic event only with an interactive workflow Workflow Process or with a 7.0 Workflow Process.