Modifying Available Substitutions

To add a new substitution to the Available Substitutions list, you modify the SQL Statement Outputs property of the Workflow Policy program.

To modify available substitutions

1. Query the Name property of the Workflow Policy Programs list for Send Campaign Email.

2. In the Workflow Policy Program Arguments list, choose the SQL Statement Outputs property.

3. In the Default Value property, add the substitution.

   The Default Value property contains a comma separated list of substitution variables. These variables hold the result of the query statement. Siebel CRM displays the list that is defined in the Default Value property in the Available Substitution field in the Send Message Argument form.