Process of Analyzing Business Requirements

This process is a step in Roadmap for Developing Workflow Processes.

The first step in developing a Workflow Process includes analyzing your business requirements to determine the rules and business processes that the Workflow Process must automate. To define the processes to automate, a business analyst uses a Siebel CRM application and then determines the most appropriate automation solution. The developer who defines the Workflow Process often participates as a technical consultant during this analysis.

To analyze business requirements, do the following tasks:

  1. Gathering Information for Planning a Workflow Process

  2. Identifying Business Process Actions

  3. Identifying an Automation Solution