Creating a Communication Profile

You need to enable the "Communications Outbound Manager" component present in the "Communications Management" Component group.

You also need to create a profile on the Email client and make a note of the "From Address" and "SMTP server" details from that profile, which you will use in the following steps.

To create a communication profile:

1. Navigate to Administration-Communication->Communication Drivers and Profile.
2. Search for "Internet SMTP/POP3 Server" or "Internet SMTP/IMAP Server".
3. Under Profiles, add a new profile 'SVT Integration Email Profile'.
4. Under Profile Parameters Overrides, provide From Address, SMTP Server, and SMTP Server Port.
5. In the Profiles Applet->Settings->Submit Profile Changes.

For more information, see Siebel Email Administration Guide.