Configuring a Multilingual List of Values

To configure an MLOV, you modify objects in Siebel Tools, and then perform administration tasks in the Siebel client. If your implementation uses certain Siebel modules, such as Siebel Workflow, then you must perform more configuration. For more information, see Configuring Certain Siebel Modules to Use MLOV Fields.

To configure a multilingual list of values

1. Consider potential performance issues.

   For more information, see Considering Factors That Affect MLOV Performance.

2. In Siebel Tools, display the following object types:

   • Dock Object

   • Dock Object Visibility Rule

   For more information, see Displaying Object Types You Use to Configure Siebel CRM.

3. Make sure the list of values is translatable:

   1. In Siebel Tools, in the List of Values list, locate the list of values you must modify.

      For more information, see Creating a New List of Values.

   2. Make sure the Translate property contains a check mark.

      For more information, see Modifying the Translate Property.

   3. Make sure the Multilingual property contains a check mark.

4. Make sure the list is bounded:

   1. In the Object Explorer, click the Flat tab, and then click Pick List.

   2. In the Pick Lists list, query the Type Value property for the type of list of values you must modify.

   3. Make sure the Bounded property contains a check mark.

5. Make sure the columns that the list references are bounded and consistent:

   1. In the Object Explorer, click Column.

   2. In the Columns list, query the LOV Type property for the list of values type you must modify.

   3. Make sure the LOV Bounded property for each column contains a check mark.

      For more information, see Example of Determining Whether the List Is Bounded.

   4. Make sure the Translation Table Name property is set to S_LST_OF_VAL for all columns.

   5. Make sure the LOV Type for the list matches the LOV Type of the column that the field for the list references.

6. Make sure you can use the column with an MLOV.

   For more information, see Columns That You Cannot Use with an MLOV.

7. Make sure the column that is referenced by the field that uses the list contains the following property.

   Property	Value
   Translation Table Name	S_LST_OF_VAL

8. Check the visibility rules for references to the list of values that is a part of your MLOV configuration:

   1. In the Object Explorer, click the Flat tab, and then click Dock Object Visibility Rule.

   2. In the Dock Object Visibility Rules list, query the SQL Statement field for literals across all rows that are not empty.

   3. Identify the values that Siebel CRM must translate.

   4. If necessary, modify the Display Value to the language-independent code.

   You must modify the display value for any reference in a visibility rule that references a list of values entry for a type that you configure for multilingual support. Note that you cannot modify visibility rules.

9. Compile your modifications.

10. Configure display values for each language you must support:

    1. Open the Siebel client, navigate to the Administration - Data screen, and then click the List of Values link.

    2. Create a new record for each display value for the type of list of values that you use for a language.

    3. Locate the list of values you must modify.

       For more information, see Adding Records for All Supported Languages.

    4. Repeat the previous step for each language you must support.

11. Use the MLOV Converter Utility to convert data for the current lists of values.

    For more information, see Converting Your Current Data for an MLOV.

12. Test your modifications.