Defining Whether a View Is Cachable

In order for Siebel CRM to be able to display a view, the High Interactivity Enabled property of the underlying class of an applet in the view must be set to 2, 3, 4, or 5. Values 2 or 4 specify that views with applets that use this class are cachable. Values 3 or 5 specify that views with applets that use this class are not cachable. The value 1 has been deprecated.

To define whether a view is cachable

1. Display the Class object type.

   For more information, see Displaying Object Types You Use to Configure Siebel CRM.

2. In the Object Explorer, click Applet.

3. In the Applets list, locate an applet that Siebel CRM displays in the view.

4. Note the value in the class property.

5. In the Object Explorer, click Class.

6. In the Classes list, locate the class you noted in step 4.

7. Set the High Interactivity Enabled property of the class to one of the appropriate values.

8. Repeat step 3 through step 7 for each applet that Siebel CRM must display in the view.

9. Compile and test your modifications.

   For more information, see Using Siebel Tools.