Displaying Fields as HTML Content

Any business component can use the Web Content Assets feature to add fields that Siebel CRM displays as HTML content. For example, you can do the following:

• Display a static HTML message in the Partner Relationship Manager application.

• Display a product description as HTML content.

This topic uses the Partner Message business component as an example of how to configure the Web Content Assets feature.

To display fields as HTML content

1. In Siebel Tools, make sure the Control User Prop object type is displayed.

   For more information, see Displaying Object Types You Use to Configure Siebel CRM.

2. In the Object Explorer, click Business Component.

3. In the Business Components list, locate the Partner Message business component.

4. In the Object Explorer, expand the Business Component tree, and then click Field.

5. In the Fields list, locate the Message field, and then set properties for the field using values from the following table.

   Property	Value
   Pick List	ContentBase Asset Hierarchical PickList

6. In the Object Explorer, click Applet.

7. In the Applets list, locate the Partner Message List Applet.

8. In the Object Explorer, expand the Applet tree, expand the List tree, and then click List Column.

9. In the List Columns list, locate the Message Body list column, and then set properties for the column using values from the following table.

   Property	Value
   Pick Applet	ContentBase Asset Hierarchical PickList

10. In the Object Explorer, click Applet.

11. In the Applets list, locate the Partner Message Entry Form Applet.

12. In the Object Explorer, click Control in the Applet tree.

13. In the Controls list, locate the Message Body Preview control.

    If necessary, add a new control with the Name property set to Message Body Preview.

14. Set properties for the control using values from the following table.

    Property	Value
    Field Retrieval Type	Service

15. In the Object Explorer, expand the Control tree, and then click Control User Prop.

16. In the Control User Props list, add a new record using values from the following table.

    Property	Value
    Name	Field Retrieval Service
    Value	ContentBase - Asset Publish Service

17. Repeat step 6 through step 16, except this time do the following:

    1. Modify the properties for the MessageBody control of the Partner Message Form Applet (SCW) applet.

    2. Add the control user property to the MessageBody control.

18. Compile and test your modifications.

    For more information, see Using Siebel Tools.