Guidelines for Creating a Custom Docking Rule

If your enterprise uses the Siebel Mobile Web Client, then note that Dock Object Visibility rules determine how Siebel CRM downloads data to the local database. These rules use predefined relationships to identify the data that Siebel CRM uses from the tables to help it route data to the local database that the remote user uses.

If you create a new relationship, then no Dock Object Visibility rules exist that allow Siebel CRM to download relevant data to the local database. This situation might result in a user who cannot view data. To resolve this problem, you can use the Docking Wizard to create custom docking rules for custom foreign keys. To avoid performance problems with the Transaction Processor and Transaction Router, you must analyze how your configuration affects performance before you create a new Dock Object Visibility rule or object.

If you add a rule, then you might inadvertently add a significant number of database records for Remote users. This configuration might affect initialization and synchronization performance. An increased number of records in the Remote database might affect performance.

For more information, see Configuring Dock Objects for Siebel Remote.