Siebel Workflow

Siebel Workflow is a customizable business application that allows you to manage and enforce business processes, such as response time objectives, creating review policies, or monitoring service requests or opportunities over time. It can use the same basic processes that your organization uses in your sales, marketing, and service departments. You can use Siebel Workflow to enforce business policies and procedures. For more information, see Siebel Business Process Framework: Workflow Guide.