Using Siebel Visual Basic or Siebel eScript to Update Information in the Customer Dashboard

This topic is part of Options to Update the Customer Dashboard.

You can use Siebel Visual Basic or Siebel eScript to update information in the Customer Dashboard or pull information from the Customer Dashboard. The Customer Dashboard is a business service, You must use the following command:

GetService("Persistent Customer Dashboard")

You use the following commands to pull information from the dashboard:

• GetCurrentContactId

• GetDashboardFieldValue