Configuring Web Notifications Display
You can configure when and how to display the Web Notifications from the User Preferences > Bring Siebel to Front selection. The following are the options:
On all Incoming Work Items. Use this to display the Web Notifications for both incoming calls and chats.
On Matching Events. Use this to display the Web Notifications pop-up window every time a matched event triggers an event handler.
Off. Use this to disable the display of Web Notifications.