Modifying Best Time Information for a Contact

Complete the following procedure to modify the best-time-to-call information for a contact. This information typically applies to a contact who is a physician or another health-care provider. It is associated with an address for the contact.

Note: The best-time slot for a contact does not extend after 12:00 P.M. for a specific day. For example, if you create a best-time slot for a contact from 9:00 to 11:00 P.M, and if you change it to start at 11:00 P.M, then the extended slot does not extend to the next day. The extended slot starts at 11:00 P.M. and ends at 12:00 P.M, and not at 1:00 A.M. on the next day.

To modify the best time information for a contact

  1. Tap Side Menu and then tap Contacts to display the following:

    • The Contacts list and details for the selected contact in the main pane.

    • A list in the side pane in which you can select the related items for contacts.

  2. Tap a contact in the Contacts list.

    All details for the selected contact appear after the list in the main pane.

  3. Update an existing contact best-time as follows:

    1. Tap Best Times in the list in the side pane.

      All best times associated with the contact appear in the Best Times list in the main pane.

    2. Tap the best time that you want to update.

    3. Tap the record field that you want to update, and update the field value.

      You must navigate away from the record to save your changes to it.

  4. Create a new contact best-time as follows:

    1. Tap Best Times in the list in the side pane, and then tap New (the plus (+) icon) in the main pane.

    2. Enter the information for the new best time in the fields that appear, and then save the record.