About the Preventive Maintenance Engine

When a trigger occurs, the Preventive Maintenance Engine creates a service request. Activities are created in following ways:

• Activities are created from service request templates in PM plans. These activities are associated with the service request. For more information, see About Plans and Actions for Preventive Maintenance and Associating Service Request Templates with PM Plans (End User).

• Activities are created from activity templates associated directly with a PM plan. For more information, see Associating Activity Templates with PM Plans (End User).

Note: Administrators add activities to activity templates in the Service Details view in the Activity Templates view of the Administration - Data screen. For more information, see Creating Activity Templates.