Number of Tasks for Appointment Booking System

The following table lists the recommended parameter settings for the Appointment Booking Engine (alias ApptBook) server component.

Parameter	Alias	Recommended Value
Maximum Tasks	MaxTasks	10-20% of the total number of users who access the ABS.
Minimum MT Servers	MinMTServers	The same as the number of entered servers in the Server Key Mapping view of the Administration - Scheduling screen.
Maximum MT Servers	MaxMTServers	The same as the value for the Minimum MT Servers parameter.

The ApptBook server component uses key-based routing. If you see an error message indicating that the maximum number of keys is reached, then you can use the Maximum Routing Keys parameter for this server component to increase the keys. For example, if you have 1,200 service regions, then you can increase the value of this parameter to 1,500.