About Siebel Business Services
A business service is an object that simplifies the use of a specific set of functionality. Business services are not tied to specific objects, but rather operate or act upon objects to achieve a particular goal. You can use business services to execute predefined or custom actions in a workflow process.
For more information on:
Business services, see Overview: Siebel Enterprise Application Integration
Workflows, see Siebel Business Process Framework: Workflow Guide