Possible Data Loss

Sometimes remote users connect to Siebel Server using unstable dial-up connections that prevent the data file from being transferred correctly, so that the data file does not reach the remote server. Siebel Server does not verify that the data file reached its destination successfully. At the end of the transfer step, Siebel Server removes the data file from the server.

In the case in which a data file is lost and removed from the server, you must extract a new data file for users.

Caution: The loss of data or files can occur without warning. You might not be able to automatically determine the success or failure of a particular transfer. As a result, sales representatives might be using incorrect data for up to several months without realizing it.