About Redemption with Conversion Pricing

The general steps for redemption with conversion pricing is as follows:

  1. The member selects an itinerary or product.

  2. The loyalty program obtains the redemption price options.

  3. The member selects the price option.

  4. The loyalty program provides a recalculated price option.

  5. The member accepts this price option.

  6. Siebel Order Management creates a quote for member acceptance.

  7. Siebel Order Management creates the order and redemption transaction.

Step 4 is the unique step in this process. The details of About Redemption with Conversion Pricing are described in About Converting Points to Pay.