1. Loyalty Administration Guide
  2. Defining Loyalty Reason Codes

Defining Loyalty Reason Codes

You can define your own reason codes as described in the following procedure.

To define reason codes

  1. Navigate to the Administration - Data screen, List of Values view.

  2. Query for the Type LOY_MEM_REASON_CD.

  3. Edit the records of this type so there is one record with each of the display values that you want for reason codes.

  4. Click Clear Cache.

    Note: New values do not go into effect unless you click Clear Cache.