Setting Up Siebel Loyalty Programs

This chapter discusses loyalty programs and how to set them up. It includes the following topics:

• About Siebel Loyalty Programs

• About Loyalty Program Points, Tiers, and Rewards

• About Admin Promotions and Tier Promotions

• About Promotion Calculation Rules for Loyalty Programs

• Process of Setting Up Loyalty Programs

• Modifying Loyalty Programs

• About Tier Promotions

• About Retroactive Tier Changes

• Example of Setting Up Retroactive Tier Changes

• Siebel Loyalty Batch Engine Parameters

• Troubleshooting Disappearing Loyalty Members

• Importing and Exporting Loyalty Programs and Promotions