Specifying Objects Processed by the Siebel Loyalty Engine

You can specify which objects the Siebel Loyalty Engine processes by using the parameter LOYEngineQueueObjects.

The following table lists the types of objects that the Siebel Loyalty Engine processes.

Type Business Object and Primary Business Component Description

Transaction

LOY Transaction Processor

LOY Engine Transaction

Processes the transaction for any qualified promotions. Processed against the active promotions in the program.

Tier

LOY Tier Processor

LOY Engine Member Tier

Processes the member tiers for change such as Upgrade, Downgrade. Processed only against one promotion of that tier.

Bucket

LOY Promotion Bucket Processor

LOY Promotion Bucket

Processes the Promotion Bucket to check whether it has met all the criteria of a complex promotion. Processed only against the promotion in question.

Accrual

LOY Accrual Expiration Processor

LOY Member Accrual Item

Processes the accruals that have expired and deducts the points from the member’s balance. There are no promotions involved and only redemptions are created for all expired accruals and member balances are deducted accordingly.

Document

LOY Statement

LOY Statement

Processes the statements with an In Progress status and generates a document and sets the status to Completed. The file name points to the generated document.