Action Codes

The following action codes for line items on quotes and orders help to keep track of changes made through modify orders and supplemental orders:

• Add. Instruction to add a new product to the customer assets.

• Update. Instruction to update either an attribute value or delta field value for an existing product (either asset or ordered)

• Delete. Instruction to delete or deactivate or disconnect an existing product (either asset or ordered).

• - . Do not change an existing product.

• Suspend. Instruction to update the status of an asset to Suspended.

• Resume. Instruction to update the status of an asset from Suspended to Active.

These action codes appear next to the line items on quotes and orders to show which items are affected, and which will not.

Action codes are extensible using the SIS OM PMT user properties.