1. Order Management Guide
  2. Architecture of the Integration of Siebel Business Applications with Oracle ATG Web Commerce

Architecture of the Integration of Siebel Business Applications with Oracle ATG Web Commerce

The following figure shows the overall architecture of the integration of Siebel Business Applications with Oracle ATG Web Commerce.

Architecture of the Integration of Siebel Business Applications with Oracle ATG Web Commerce. In this image, Multichannel Commerce Stores, Oracle ATG Merchandising, Oracle ATG Core Commerce Platform Oracle ATG Core Data Repositories and Oracle ATG Integration Layer are grouped together. Siebel Business Applications, Siebel Intgeration Objects and Siebel Web Services and SCOA (J2EE) are also grouped. Integration between these groups occurs between Oracle ATG Integration Layer and Siebel Web Services and SCOA (J2EE). Various Siebel users interact with the applications in the following way: Service Agent uses Siebel Business Applications. Business User uses Siebel Business Applications and Oracle ATG Merchandising. Customers interact with Service Agents and use Web, mobile and kiosks.

The important elements of this architecture include:

  • ATG Integration Layer. For more information, see ATG Web Commerce and Siebel Reference Integration, document Id 1358285.1 on My Oracle Support.

  • Siebel Web Services. For more information, see Siebel CRM Web Services Reference.

  • Siebel Commerce Object Aggregator (SCOA). This application acts as an intermediary between Siebel Web services and ATG Web services. For more information, see About Siebel Commerce Object Aggregator.