SIS OM Active Order Sub-Process
This workflow determines whether the user has an active order for the current account. The workflow has two process properties that are set by the calling workflow: the Row ID of the customer account associated with the asset and the Row ID of the active order. This workflow is shown in the following figure.
The following workflows initiate this workflow as a subprocess:
SIS OM New Products & Services Process
SIS OM New Products & Services Process - VORD
SIS OM Modify Products & Services Process
SIS OM Disconnect Products & Services Process
SIS OM Suspend / Resume Products & Services Process
Workflow Description
This workflow does the following:
Retrieves the active order for the session and checks that there is a value.
If there is no active order, then a new order is created and set as the active order.
If there is an active order, determines whether the order is associated with the same customer account as the asset being modified, and whether the quote has a status of Open. If the quote is not valid, then a new order is created and set as the active order.
If the new order is valid, retrieves the price list Id and the currency code associated with the order and returns them to the calling workflow.
Associated Business Service Methods
The following table shows the steps in this workflow that call business service methods.
| Workflow Step | Business Service Method Called |
|---|---|
Get Active Quote |
Get Profile Attribute |
Set Active Quote |
Set Profile Attribute |