Siebel CRM Architecture and Infrastructure

This chapter provides an overview of Oracle's Siebel CRM architecture and infrastructure and provides introductory information about tuning the Siebel CRM applications for performance and scalability. It contains the following topics:

• About Performance and Scalability

• About Siebel Architecture and Infrastructure

• Siebel Architecture and Infrastructure Areas for Tuning

• About Siebel User Request Flow

• Performance Tuning Terminology

• Sizing Considerations for Siebel CRM Version 17.0 and Later

• Tuning Apache Tomcat

Related Books

Siebel Deployment Planning Guide

Siebel Installation Guide

Siebel System Administration Guide

Using Siebel Tools

Configuring Siebel Business Applications