Steps Used to Install Siebel Approval Manager

You can use the following steps to install the SAM application.

To install Siebel Approval Manager

1. Navigate to the location of the SAM build that you downloaded.

   This example shows the location of the SAM build in a Microsoft Windows environment:

   <DOWNLOAD_DIRECOTRY>\runInstaller.bat

   This example shows the location of the SAM build in a Unix environment:

   <DOWNLOAD_DIRECOTRY>/runInstaller.sh

2. Start the SAM installer by using one of the following options:

   • On Microsoft Windows, double-click the runInstaller.bat file.
   • On UNIX, enter the command ./runInstaller.sh

   The Siebel Approval Manager Installation window appears, displaying the installation process.

3. In the Installation Location screen, choose the directory where you would like to install SAM and put this value in the Installation Directory field.
   Note: If you are simply updating SAM to the latest build, choose the directory where SAM is currently installed. If this is a new installation, choose the directory where you would like the new installation to be.
4. Click Next.
5. In the Component Selection Screen make sure these two checkboxes are checked (true).
   • Siebel Approval Manager
   • Siebel Approval Manager Configuration
6. Click Next.
7. In the Configuration Details screen, define how to connect to your existing Siebel installation. These values are the same that you used to install Siebel CRM.

   Field	Example Value for Oracle	Example Value for SQL Server
   Apache Tomcat Home Folder	Required. Location the siebel.war is deployed.	Location the siebel.war is deployed.
   Database Type	Required. oracle	mssql
   Database Server Name	Required. slc09urt	slc09urt
   Database Instance Name	Required. qaurt1	BIN_INST1
   Database Name	Required. Not applicable	MSUIU128
   Database Port Details	Required. 1551	34100
   Database Username	Required. ORAURT108	MSUIU128
   Database Password	Required. ORAURT108	MSSQL
   Database Table Owner	Required. ORAURT108	dbo
   TNS Service Name	For Oracle this is the TNS entry in your tnsnames.ora file.	N/A
   Database ODBC Driver Name	Oracle90	ODBC Driver 17 for SQL Server

   These values are independent of the database platform:

   Field	Example Value
   Siebel Server Location	Required. C:\Siebel\ses\siebsrvr
   SMTP Hostname	Required. internal-mail-router.example.com
   SMTP Port	Required. 25
   SMTP Email Account Username	Required. [e-mail]
   SMTP Email Account Password	Required. changeme
   Noreply Email ID	Required. [e-mail]
   MailTo Email ID	Required. [e-mail]
   Email ID	Required. [e-mail]
   Email ID Password	Required. siebel
   Email Folder	Required. inbox
   Email Server	Required. mail.example.com
   Email Server Port	Required. 993

8. Click Next.
9. In the Summary screen, review your choices. If you need to change anything, click Back. Once all the values entered are satisfactory, click Next.
10. In the Installation Progress screen, click Install to begin installing SAM.
11. In the Finish Installation screen, click Close to end the installer.
12. Verify the WAR files to ensure they are deployed under the SAM application container.
    1. Access this location: <SIEBEL_INSTALL DIRECTORY>\applicationcontainer_internal\webapps.
    2. Check to ensure that sam.war and emailapprover.war files are in the webapps folder.
13. Verify that the SAM URL is valid, as follows:
    1. Launch the SAM URL using this format: http://localhost:tomcatport/sam/login.

       For example: http://slc01qlu:8080/sam/login

    2. Enter the user name and password to log into the SAM application. (default: admin\admin)

       The SAM home page appears.