Updating Siebel CRM Using Java Beans

In this scenario, you have a Customer Service Web application written using J2EE Server Pages (JSPs). To pass this data into Siebel so that account records can be updated, you invoke the Siebel Object Interface, Siebel Java Data Beans. Now your Customer Service representatives can use the same information from the Java Server Pages while serving the customer.

The following table details the requirements for updating Siebel CRM using JSP technology.

Business Requirement	Technological Requirement	Siebel EAI Solution
To update Siebel account data from a J2EE Server Page (JSP) enabled application	Programmatic interaction	Siebel Java Data Beans Object Interfaces