Recording a Task or To Do Activity
A Siebel application user creates a new task in Microsoft Outlook. Upon saving the task, the task is written to the Siebel application server, and is visible as a to do activity record in the user's My Activities view. Later, the user changes the description of this activity in Siebel Business Applications. Upon saving the changes, the Siebel to Outlook Connector updates the task in the user's Outlook database on the Microsoft Exchange Server.