Using Siebel Server Sync for Microsoft Exchange Server

This chapter describes the common end-user tasks for using SSSE. It contains the following topics:

• About Using SSSE

• Scenarios for Using SSSE

• About Using SSSE with Calendar Records

• Factors That Determine Calendar Synchronization

• About Activities and Calendar Records

• About Creating, Modifying, or Deleting an Appointment

• All-Day Appointments

• About Adding an Attachment to an Appointment

• Calendar Appointments with Multiple Attendees

• About Using SSSE with Task Records

• Factors That Determine Task Record Synchronization

• About Creating, Modifying, or Deleting a Task Record

• About Adding an Attachment to a Task Record

• Assigning Tasks to Other Users

• How Priorities and Status Values Are Set for a Task Record

• About Using SSSE with Contact Records

• Enabling and Disabling Contact Records for Synchronization

• About Creating, Modifying, or Deleting a Contact

• About Adding an Attachment to a Contact

• Creating a Personal Contact

• Account-to-Contact Relationships

• About Changing Contact Domains

• Synchronization of Contact Phone Numbers

• Synchronization Error Messages